SERVPRO Helps You Get Prepared

3/1/2021 (Permalink)

Keeping your commercial property prepared

When disaster strikes your home or commercial property we know that the last thing you want to do is answer a million questions. Unfortunately, to be as prepared as possible the questions we need to ask are a necessary evil to best serve you. So you know exactly what information we’ll need from you, our office has come up with a list of the most prudent information we’ll need about your company and what damages have been done so far.

Here’s What We’ll Ask

1. What is your name and your position with the company?
2. Will you be our main point of contact throughout the duration of the work?
1. If not, what is their name and number?
3. What is the Legal name of your company?
4. What is the loss address?
5. What is the best phone number to get a hold of you?
6. What is your email address?
7. What is the billing address?
8. Who is the billing point of contact?
9. Will this be an insurance claim?
10. If yes, Who is your provider
1. What is your claim number?
11. If no, does your company work on invoices? 
1. Do you need an estimate before we begin?
12. What is the cause of the damage?
13. What areas are affected?
1. We’ll need to know:
1. The number of rooms
2. The approximate square footage
14. What materials are affected
1. Examples
1. Was the flooring affected? If so what kind of flooring do you have?
2. Were the walls affected? Do you have plaster or drywall?
3. Do you have baseboards?
4. What office equipment has been affected?

Be Prepared

If you don’t have all of this information don’t worry. We can proceed without some of it. The most important information we need upfront is the loss address, our point of contact, what kind of loss we’re dealing with, and approximately how big the area is. All the other information can wait for a time that is less hectic.

Statistically speaking 50% of companies are forced to shut their doors after a catastrophic event. We want you to succeed. Beat the statistic and set up an Emergency Response Plan (ERP) with SERVPRO of Boone County. Before disaster strikes, fill out this form with all of the important information that we’ll need to get you started. Then reach out to one of our Commercial Account & Marketing Managers to schedule a free consultation.