Recent Posts

Steps to Thaw Frozen Pipes

12/2/2019 (Permalink)

During the cold months, we often see water damage situations as a result of frozen and bursting pipes. If you turn on your faucet, and only a trickle of water comes out, a frozen pipe may just be the culprit. If you suspect that you have a frozen pipe, care must be taken when thawing, because if the pipe has already burst, water will flood your home. If the pipe has burst, it is important to turn off the water at the main shutoff valve.

If the water is still running and the pipe has not yet burst, there are steps that can be taken to try to thaw the pipe.

  1. Turn on the faucet. As you heat and thaw the pipe, you want the water to be able to flow through.
  2. Using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heather, apply heat to the frozen section of the pipe. Apply the heat to the pipe until full water pressure is restored.
  3. Check all other faucets in the home for potentially frozen pipes.

If it’s too late and you end up with a burst pipe and water damage in your home, remember that SERVPRO of Boone County is available 24 hours a day to provide emergency service!

Thanksgiving Wishes from SERVPRO of Boone County

11/27/2019 (Permalink)

We would like to take this time to express our appreciation to our valued customers as well as our talented and dedicated employees.

To our customers…We understand that when you reach out to us for help, most of the time it is when you are experiencing difficult and stressful times. We are truly grateful for the trust and confidence that you place in us to help you through these times and return your life to normal. Homeowners, business owners, agents, and adjusters…we are thankful for your trust in us to handle the job right!

To our employees…We greatly appreciate your hard work and commitment. Whether you are in the office or out in the field as a water or fire technician, we are grateful that you are willing to put in long hours day after day in messy situations in order to help families and businesses get their lives back in order. We admire your willingness to continually learn and grow in order to improve our services to our customers. We realize that our successes would not be possible without you!

Happy Thanksgiving!

SERVPRO of Boone County

HVAC Systems Should Be Routinely Inspected!

11/18/2019 (Permalink)

Over time, HVAC systems can get dirty and then potentially circulate dust, pollen, mold, or other contaminants throughout a home or business. This risk for poor air quality makes it important to have the HVAC system routinely inspected and maintained.

The SERVPRO of Boone County professionals can inspect HVAC systems and make recommendations about the best way to address air quality concerns. Maintaining the HVAC system not only provides cleaner air to breathe, but it saves money by allowing the system to run more efficiently. It can also help eliminate odors as well as reduce the potential for mold growth.

Make it a priority to have your HVAC system and ductwork routinely inspected. Call us at 859-745-3400 or CLICK HERE to learn more about how SERVPRO of Boone County can help!

Beware of Frozen Pipes this Winter!

11/4/2019 (Permalink)

As we near the cold, winter months, the risk for frozen pipes increases. And burst pipes is one of the most common causes of water damage to properties during the winter.

Pipes most at risk for freezing are those located in the unheated interior spaces of a property such as basements, attics, and garages. Luckily, there are steps that can be taken to help keep the pipes warm, the water running, and your property dry!

  • If there are water supply lines in the garage, always keep the garage doors closed.
  • In order to keep warmer air circulating around the pipes, open kitchen and bathroom cabinet doors.
  • Let the cold water slowly drip from the faucets.
  • If you plan to be away during the cold months, keep the heat on and set the temperature to no lower than 55 degrees F.
  • Add insulation to attics, basements, and crawl spaces.

Experiencing water damage can be very stressful and, depending on the extent of the damage, also very costly. It is important to be aware of the common causes of water damage and take steps to alleviate the risks as much as possible.

If you find yourself with a water damage situation in your property, SERVPRO of Boone County is always here to help. CLICK HERE to learn more about the steps of the water damage restoration process.

Happy Halloween from SERVPRO of Boone County!

10/31/2019 (Permalink)

Happy Halloween to all our valued customers, coworkers, and friends! Here are just a few quick tips to help ensure your night isn’t spoiled by an accident or mishap! Have the kids wear reflective tape or stickers and always cross the street in a crosswalk…carrying flashlights is also suggested. These tips are always important, but especially if it happens to be a dark, stormy night! For better vision, try makeup or face paint instead of masks. And for fire prevention, costumes should be flame-resistant or flame-retardant and decorations should never be placed near flames. A battery-operated light to light up your carved pumpkin is also a much safer option than a real candle. Don’t forget to check the kids’ candy for anything that looks suspicious.  And if you are out driving during trick or treating hours, use extra caution. Be safe and enjoy the night!

SERVPRO of Boone County

Structural Damage from Storms Can Cause Interior Water Damage

10/21/2019 (Permalink)

When it comes to storm and other weather-related damage, many people only think of the exterior structural damage to their property like fallen trees and damaged roofs. But what some people fail to realize is that exterior storm damage can often lead to interior water damage to their property. Water will always travel the path of least resistance and unfortunately after exterior structural damage to a property, this often means the water will end up inside the property. A quick response is crucial to help limit the additional interior damage. In the event of water or storm damage, SERVPRO of Boone County responds immediately, any time, day or night. We understand the importance of responding quickly to help prevent secondary damage and reduce restoration costs. Roofing service, board ups, roof tarps and tree removal are all among the emergency services we provide. Additionally, we are experts in water damage restoration and provide professional and efficient service to our customers. CLICK HERE to learn more!

Promoting Fire Safety in the Community

10/7/2019 (Permalink)

The staff at SERVPRO of Boone County welcomes any opportunity to give back to the community and bring awareness to fire safety. For example, we were thrilled to participate in a community event for the residents of Forest Park, Ohio. Teaming up with the City of Forest Park Fire Department, the Home Depot of Forest Park, the City of Forest Park and Bryant Hartke Construction, we helped provide a day of fun activities including “touch a fire truck”, “touch a helicopter”, a mobile smoke house, fire demonstrations, craft making, chili tasting contests, and a grill-out. All the activities were meant to promote fire safety in an enjoyable and engaging way. Our staff provided food and drinks for the event and had a fantastic time grilling hot dogs, serving food and drinks and interacting with the community!

Are You Prepared if Disaster Strikes?

9/23/2019 (Permalink)

September is National Preparedness month and SERVPRO of Boone County is Here to Help you get prepared! Different types of disasters and emergencies happen throughout the year to homes, schools and businesses and the goal of acknowledging National Preparedness Month is to remind everyone to take steps to be better prepared for them.

There are different ways to prepare for a disaster. Installing smoke alarms and carbon monoxide detectors, practicing escape plans and tornado drills, learning basic life-saving skills like CPR and first aid, and putting together emergency kits are all simple ways to help prepare for a disaster.

An additional way that business owners and school administrators can prepare is to work with our SERVPRO professionals to develop an Emergency Ready Profile (ERP). In the event of a disaster, this profile will help minimize business interruption by having an immediate plan of action already in place. (CLICK HERE to learn more about developing an ERP with SERVPRO.)

Disaster preparedness can seem overwhelming at times and these are just some simple suggestions. For even more helpful information, check out resources like the ready.gov and fema.gov websites.

SERVPRO OF BOONE COUNTY to Offer 3 Hour Continuing Education Course for OHIO & KY Credits on September 19th from 12:30pm - 3:30pm

9/12/2019 (Permalink)

We are excited to be hosting another upcoming Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Distracted Driving with Tom Ryan, AIC.” This seminar will give the attendee an analysis of how distracted driving affects insurance. Distracted driving is defined as any activity that diverts attention from safe driving. It includes talking or texting on your phone, eating or drinking, talking to people in your vehicle, adjusting the radio or navigation systems, and impairment due to alcohol or drug use. This seminar will address these issues as they relate to auto liability insurance. Topics covered include the history of distractions, coverage issues, claims analysis issues, and criminal issues based on distracted driving statutes.

The course is approved for 3 credit hours in OHIO and KENTUCKY and it will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Thursday, September 19, 2019 from 12:30pm to 3:30pm.

CLICK HERE to find out more information and to register!

Restoring the Contents of a Home After a Fire

9/9/2019 (Permalink)

When a fire occurs in a home, the damage is not always contained to the immediate area of the fire. Conversely, smoke and soot travel throughout the property, leaving a trail of damage behind. We, at SERVPRO of Boone County, understand that the personal belongings in a home are treasures of life that represent hard work and accomplishments. We know that the value of photographs, books, and other life mementos cannot be measured. That is why our fire technicians specialize in restoring contents damaged by fire and keep a "restore" versus "replace" mentality during the restoration process. After a fire, they take extra care to clean and restore the contents of the home to preloss condition.

In caring for the contents of a property after a fire, our technicians have expertise in:

  • Contents Restoration
  • Move Outs / Pack Outs
  • Electronic Cleanup
  • Document / Photograph Drying
  • Contents Claim Inventory Service

Our fire technicians know that a home fire is a very stressful situation for a homeowner and they strive to provide excellent customer service by working efficiently and professionally.