Recent Posts

Green Means Clean at SERVPRO of Boone County

2/11/2019 (Permalink)

SERVPRO of Boone County is proud to be a part of the EPA’s Design for Environment (EPA/DFE) initiative! This initiative is designed to encourage the use of environmentally friendly or “Green” Cleaning products for all cleaning tasks, thus making our environment a safer place to live!

The SERVPRO of Boone County cleaning technicians use a Green Clean product for carpet and upholstery cleaning, all surface cleaning and window cleaning. The Carpet and Upholstery cleaner is a “one product does all” cleaner. The All-Surface cleaner is designed for any surface that can be wiped or mopped such as walls, ceilings, countertops, floors, etc. And the Window Cleaner is an environmentally friendly alternative to traditional glass cleaner. These cleaning products are all safe and non-toxic.

SERVPRO of Boone County understands the potential harm to the environment that harsh cleaning chemicals can cause. We are always looking for ways to reduce these effects and improve our cleaning processes for the betterment of the environment!

Use Caution When Burning Candles in the Home

1/28/2019 (Permalink)

In the winter months many enjoy enhancing their rooms with beautiful scented candles hoping to bring a calm and cozy feeling to their home. Candles are a very popular accessory to home décor, but can also cause serious damage to homes if not used with caution. As a matter of fact, according to the National Candle Association (NCA), accidental candle fires account for approximately four percent of all U.S. residential fires.

The NCA provides a list of Candle Safety Rules with the hopes of reducing residential fire incidents caused by candle mishaps. Several of these tips include:

  • Always keep a burning candle within sight.
  • Never burn a candle on or near anything that can catch fire.
  • Keep burning candles out of the reach of children and pets.
  • Trim candlewicks to ¼ inch each time before burning.
  • Keep burning candles away from drafts, vents and ceiling fans.
  • Never touch or move a burning candle when the wax is liquid.
  • Never extinguish a candle with water.
  • Never use a candle as a night light.

Burning candles can have a calming effect, bringing a sense of peace and relaxation after a long day. The National Candle Association provides many more safety tips and suggestions and can be found on their website at candles.org. Help protect your home and safety by following these suggestions when enjoying your candles!

Minimize Business Interruption After Disaster by Developing an Emergency Ready Profile!

1/14/2019 (Permalink)

Studies show that after experiencing a disaster like a fire, tornado, or flood, many businesses never reopen or if they do survive, will shut down within 2 years following the disaster. As a business owner or manager, pre-planning ensures that emergency resources are available to you when you need them. This is why it is essential to have an emergency response plan and partner in place. Our professionals at SERVPRO of Boone County can help you put an emergency plan in place that will help protect your business from disaster.

With the SERVPRO Emergency Ready Plan, SERVPRO of Boone County becomes an important part of your disaster response plan by meeting with building administrators to collect site-specific information to ensure readiness should disaster strike. This information includes building layout, electrical, equipment and water protocols, etc.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

CLICK HERE to learn more about the SERVPRO Emergency READY Profile!

Continuing Education Course on February 1st, 2019

1/7/2019 (Permalink)

SERVPRO of Boone County is offering a free continuing education insurance credit course entitled, “Ethics.” This course is for 3 credit hours in OHIO / KENTUCKY and will be held at our SERVPRO of Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on February 1st, 2019 from 8:30am to 11:30am with registration beginning at 8:00am. Please note that 100% attendance is required to be eligible to receive the CE credits and that breakfast will be provided!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset or worried. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

For more information and reservations, contact Meg O’Brien, SERVPRO of Boone County at 513-614-1047 or email at mobrien@hartkes.com.

Happy New Year from SERVPRO of Boone County!

12/31/2018 (Permalink)

Ringing in the New Year means new resolutions for many, such as living healthier lives, dropping bad habits or developing better organizational skills. Our goal at SERVPRO of Boone County is to have a team of quality people that will always provide excellent customer service to help our clients in their times of need. Our New Year’s resolution is to be committed to continuing to improve on the services we provide. We strive for 100% customer satisfaction. We know that by staying up to date on the latest techniques, equipment and resources, we will be ready for whatever happens. With open minds and continued training we will become even more efficient at making it “Like it never even happened.”

Happy New Year from SERVPRO of Boone County! We hope 2019 brings success, happiness, and prosperity!

Holiday Wishes from SERVPRO of Boone County!

12/24/2018 (Permalink)

During the holiday season, our thoughts turn gratefully to those that have helped make our accomplishments a reality. We understand that our success in the mold, water, and fire damage restoration industry would not be possible without teamwork. Our dedicated colleagues in the restoration industry, our great team of committed employees, and our trusting customers are all a crucial part of our successes. We truly appreciate the efforts of all those that we work with on a daily basis to help our customers in their times of need. We would like to take this time to say thank you for your continued loyalty and consideration throughout this past year. We sincerely wish that you find peace, joy, hope, and happiness today and in the new year ahead!

Merry Christmas from your friends at SERVPRO of Boone County!!

Holiday Travel Can Be Hectic!

12/17/2018 (Permalink)

Are you traveling during the holiday season? Many experience stress during the hustle and bustle of the holidays due to traveling during winter storms, heavy traffic or crowded airports. But taking steps to help cope with situations that may arise can help get you to your destination calmly. Travelchannel.com has provided the following tips to help you survive.

HOLIDAY TRAVEL TIPS

  • Do Your Research: Plan alternative routes when traffic gets overwhelming. Maybe there is a more scenic route that might take a little longer but has less traffic. When flying, be sure to check the airline’s restrictions ahead of time. Know the fees for carry-on luggage and checked bags.
  • Stay Connected: Load your smartphone with all the latest travel apps before leaving home. There are apps to provide updates on flights, airport lines, cheapest gas, cleanest bathrooms, etc. You name it and there’s probably an app for that!
  • Pack Light: If possible, avoid checking bags at the airport altogether.
  • Ship the Gifts or Give Gift Cards: For lighter travel, ship your gifts ahead of time or give gift cards.
  • Travel on Off-Peak Days: The day before the holiday is always the most highly traveled. Try traveling on the actual holiday to avoid crowds and traffic.
  • Travel Early or Late in the Day: Flights that leave early in the day are on-time more often. And avoid heavier traffic on the highways by traveling by car through the night.

Busy holiday travel is much easier to cope with if it is expected and planned for accordingly. While the hectic crowds and stress may not be completely avoided, one can definitely overcome the challenges by considering these tips when planning travel. Happy Holidays from SERVPRO of Boone County!

Be Aware of Fire Risks and Christmas Trees

12/3/2018 (Permalink)

Unfortunately, the holiday season is a time of the year that we see an increase in home fires. As families decorate their Christmas trees, they often do not realize the risk of fire that accompanies having a live Christmas tree in the home.

If a live Christmas tree is a part of your holiday traditions, there are some safety precautions to follow that can help guard against a home fire.

  • Be sure to choose a fresh tree.
  • Keep the tree away from any source of heat in the home.
  • Make sure the tree base is always filled with water.
  • Ensure that all Christmas lights are turned off at bedtime.
  • Avoid using damaged lights.
  • Dispose of the tree when it begins to lose its needles.

We wish for everyone to have a safe and happy holiday season. However, in the unfortunate event of a fire damage emergency, remember that SERVPRO of Boone County is always close by and ready to help, day or night, and even on holidays!

Upcoming Continuing Education Opportunity

11/28/2018 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Agents Ethical Responsibilities w/ Tom Ryan, AIC.” This course will discuss the ethical responsibility of the agent to the client and the insurance company in the transaction of insurance. It will review the legal and moral ethical responsibility in the transaction of insurance and examine the ethical duties an agent must understand. Topics will include introduction, ethical responsibilities of an agent, criminal activities of an agent, the justice system, negligence, duty of care agency law, and dual agency.

This course is approved for 3 credit hours in OHIO and KENTUCKY and will be held at our Covington, Kentucky location at 1001 Madison Avenue, Covington, Kentucky 41011 on Wednesday, December 12th, 2018 from 8:30am to 11:30am.

CLICK HERE for more information and to register!

Happy Thanksgiving from all of us at SERVPRO of Boone County!

11/22/2018 (Permalink)

On this Thanksgiving Day, we would like to say a special “Thank you” to our valued customers as well as our dedicated employees! Most times, when our customers reach out to us for help, they are experiencing difficult times in their lives. We appreciate the trust and confidence that they place in us to help them through and return their lives to normal. Homeowners, business owners, agents and adjusters…we appreciate your trust in us to handle the job right!

Additionally, we are very thankful for our dedicated employees. Our office staff and the water and fire crews put in long hours day after day. They are willing to put themselves in messy situations in order to help families and businesses get their lives back in order. They are eager to learn new processes so that we can continue improving on our services to our customers. We are very appreciative of their continual efforts and we realize that our successes would not be possible without their hard work and dedication.

Happy Thanksgiving!