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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

3 Components of Irrigation Maintenance

7/18/2022 (Permalink)

When you perform regular irrigation maintenance, you will avoid accidental flooding.

Three Elements of Irrigation Upkeep

Outdoor sprinklers can inadvertently flood your property if you do not care for them. So, before you turn on your sprinklers for the season, take steps to ensure that they operate correctly. Here are three components of irrigation maintenance.

1. Maintenance Schedules Can Help Avoid Flooding
Irrigation sprinklers are not too complicated, but you need to ensure that all the parts work. At a minimum, you should check them at least once per year. For example, if you have an offseason, schedule your maintenance right before you plan to turn the sprinklers on. You can check some parts of your irrigation system without turning it on, while for others, it helps to have water flowing through the pipes. Performing this routine irrigation maintenance can help you avoid flooding on your property.

2. Electrical Problems Can Cause Sprinkler Flooding
Your irrigation system has both mechanical and electrical parts. Start your scheduled maintenance by checking the power since that is what makes the rest of the system work. The electrical components consist of transformers, solenoids, connectors, and the voltage that powers them. The transformers control the sprinklers’ timers, so a defective transformer could cause a flood by not turning off the water as programmed. A malfunctioning solenoid could fail to close valves, which could leak water.

3. Faulty Hardware Can Lead to Flooding
Pipes, valves and sprinkler heads transport water from the main valve to your lawn. You can have problems with all of them, but you can start by checking the sprinkler heads’ nozzles for dirt or debris. This fix is the simplest. Work backward to check the valves in the sprinkler heads and then the pipes for cracks or tears. Too high of water pressure can damage both parts, leading to flooding. If you have a flood, hire water restoration experts in Burlington, KY.
When you perform regular irrigation maintenance, you will avoid accidental flooding. You will also save on your water bill.

3 Ways Smoke Can Damage Your Business After a Fire

3/5/2022 (Permalink)

Fire restoration professionals may use ozone devices to clear smoke residue.

Smoke Cleaning Services

When a fire impacts your Burlington, KY, business, assessing the damage and the cost of cleanup are both important steps to take in restoring the building. However, fire can affect a structure in many ways, including leaving smoke damage behind. While you may not realize it, failing to invest in professional smoke cleaning services can cause long-term problems in your building and have a negative effect on your business.

1. Smoke Discoloration

After a fire, smoke can discolor your business’ walls, ceiling, and even affect your operating equipment. While you might not notice smoke damage right away, it may appear several weeks later as a yellow tinge, and tables and chairs may have new or developing corrosion as well. Having a smoke cleaning service come in after the fire with air filtration devices can clear away smoke residue and protect the interior of your building.

2. Lingering Odor

Odor from heavy smoke as the result of a fire can linger for days or even weeks after a fire. In fact, smoke odor can permeate the interior walls of a building and enter the air conditioning system. This can cause smoky odors to return every time you use the HVAC system. Over time, this may cause throat or sinus irritation in your employees and customers.

3. Smoke Residue

A company that specializes in fire restoration can remove smoke residue that may otherwise damage your walls, carpets and treated surfaces. They may use specialized machines such as thermal foggers and ozone devices to clear smoke residue away. Without this type of cleaning, residue might permanently damage the interior of your building and leave behind a sticky or greasy film that can be difficult to remove with commercial cleaners.

After a fire at your Burlington, KY, business, smoke can have a negative impact on your property, from smoke residue to lingering odors. Smoke cleaning and other professional fire restoration services can remove these problems and leave your business smelling sweet and smoke-free.

3 Types of Home Damage To Look for After a Hail Storm

2/17/2022 (Permalink)

Roof damage is the No. 1 type of damage from a hail storm.

Three Areas To Inspect After a Hail Storm

Severe weather can happen in any season in Florence, KY, and without warning, you may find yourself in the middle of a violent hail storm. Once the storm is over, you will want to give your home a thorough inspection for hail damage. Some damage may simply be cosmetic, but there could be heavier damage that will lead to greater concerns. These are the three areas you should inspect after a hail storm:

1. Windows and Doors

Large pieces of hail can reach speeds of up to 100 mph, and broken windows can easily happen. Be sure to inspect glass doors for cracks or holes. Depending on the severity of the rain, water seepage could have occurred, causing greater damage to the interior of the house. Carefully check for any water damage to the window frames or drywall.

2. Siding and Exterior

Hail can dent aluminum siding and even cause shredding and splitting. It is important to look for dents, holes or chipping on the exterior of the house. Hail can also peel away paint, exposing the wood underneath to the elements.

3. Roofing and Structure Covering

Roof damage is the No. 1 type of damage from a hail storm. A metal roof may appear to only have dents and dings, but it could also have damage to the seams, which will cause leaking. Shingled roofs should be thoroughly inspected because their damage is not easily seen. Keep an eye out for “bruising,” or dark spots on an asphalt shingle where it is missing its granule finish. Wood shingles may have splits. Shingles that have sustained significant damage and all missing shingles should be replaced.

Once you've identified roof damage or other destruction from a storm, or if you want assistance in doing so, your local storm damage restoration company can help. The professionals can give you added advice and help you maintain your peace of mind after Mother Nature makes a house call.

Tips When Dealing With Smoke Damage Insurance

1/26/2022 (Permalink)

Commercial fire damage in Florence, KY.

When Dealing With Smoke Damage Insurance, Here Are Some Pointers

Every commercial building owner needs to have insurance in the event of a disaster. Smoke damage could force your business to shut down operations. Even if you need to close for just a week, it could be enough for you to lose out on significant revenue. A thorough insurance policy can help tremendously with smoke cleaning costs and other essential expenses, and here are some tips for making sure you can have peace of mind in the event a fire ever occurs on your property in Florence, KY.

1. Make Sure Your Insurance Covers Fires

All insurance policies are different. You need to make sure your specific policy covers fire damage. If you are presently unsure of what your policy covers, then you need to contact your agent to double-check. In the event you do not have any insurance that covers property damage, then you need to add it to your policy posthaste.

2. Be Detailed With Damage Documentation

A fire of any size will most likely cause some amount of smoke damage around the property. This documentation should include:

  • Location of damage
  • Overall condition of the building
  • Description of damaged items
  • Date damage occurred
  • Any injuries involved

You will need to provide all these details within a certain amount of time, so do it as quickly as possible. Make sure to take plenty of photographs as evidence.

3. Pay Professional Cleaning Experts

Another thing to take care of right after a fire to handle soot damage is to hire a professional remediation service. Without an expert, more damage could occur, and your insurance may not cover damage that technically occurs further down the line. Ultimately, you should pay for the cleaning service, and have your insurance agency reimburse you later.

You may not be able to prevent every fire, but you can increase your chances of recovering more successfully. Having a thorough insurance policy will be a major asset if you ever need to pay for smoke damage repairs.

SERVPRO of Boone & Kenton County Takes Care Of Your Restaurant Cleaning Needs

11/21/2021 (Permalink)

SERVPRO of Boone and Kenton County disposed of the contents and pressure washed the walk-in freezer of this Covington restaurant.

In 2020 Covington, decided to start focusing on cleaning up the hundreds of vacant buildings in the city. SERVPRO of Boone & Kenton County is no stranger to the effects that time can have on the structure of a commercial property. As the building falls into disrepair, expenses begin to add up. For some property owners, it becomes cheaper to let the building fall apart. To remediate this problem, The City of Covington came up with a strategy to make these issues more affordable for the building owner. This plan lowers the fees associated with abandoned buildings. That gives relief to the building owner to fix it up and place it on the market. 

SERVPRO of Boone and Kenton County is proud to serve our community by offering commercial cleaning services to these property owners. One such property owner was attempting to sell an old fast food restaurant. Structurally the building was sound. However, it needed some TLC before it could be placed on the market. 

Interior Commercial Cleaning

This restaurant had been closed for years. We began by power washing and scrubbing the front and the back of house. This included the walk-in fridge and freezer. We cleaned the building from top to bottom. Afterward, we placed air movers so the interior of the commercial building could properly dry. 

Exterior Commercial Cleaning 

If you’ve ever worked in the restaurant industry, you know how quickly dirt and debris can build up near the dumpster. It doesn't matter how diligent a property owner you are. In this instance, our methods were the same. We pressure washed the concrete housing facility for the dumpster and scrubbed it down. 

SERVPRO of Boone and Kenton County feels lucky to offer our commercial cleaning services to our community. We are committed to helping beautify our home and yours. Do you have a restaurant or other type of commercial property that needs our help? Call us today at (859) 746-3400 for your free estimate. We look forward to serving you.

Thankful for Fire Safety Tips

11/4/2021 (Permalink)

Prevent property damage by following these fire safety tips.

Did you know on Thanksgiving, more Americans cook dinner at home each year than any other day. According to USFA, it’s also the day with the highest rate of fire. To prevent fires in your home this holiday season, follow the tips listed below.

Keep Children Away From The Kitchen

If you have little ones, it’s best to keep them distracted and out of the kitchen. Children can pose a danger when they come and go from the kitchen frequently. They could leave a tripping hazard on the floor, or; their curious minds could lead them to hover too close to the stove and oven. NFPA suggests that you keep your wee ones at least 3 feet away from the stove to prevent personal injury.

Some children may like to help in the kitchen, and that’s perfectly fine. But consider giving them jobs that keep them away from open flames or hot surfaces. Peeling potatoes or mashing them is a task that makes them feel useful but can be done safely with adult supervision. They may even enjoy helping you stuff the turkey!

Keep An Eye on Your Food

Hosting Thanksgiving is a big job. It’s easy to get distracted by all of your responsibilities and leave the kitchen for long periods. This is where the fire risks get higher. Delegate tasks between members of the household so that there is at least one adult in the kitchen at any given time.  

Use Caution When Frying Your Turkey

 Deep-fried turkey can be a special treat, but; the process is risky. Property Casual 360 states, there are nearly 15 million dollars in claims made each year because of frying turkeys. Follow these tips to avoid fire and property damage this Thanksgiving.

  1. Deep-fryers should be kept away from decks, garages, trees, and structures.
  2. Before cooking, make sure the turkey is thawed completely. Mixing cold water with hot oil is a recipe for disaster.
  3. Place the fryer on a level surface. Don't move it once you’ve started cooking.
  4. To avoid overfilling the vat with oil, follow the directions.
  5. Smaller turkeys are best. Deep-frying turkeys heavier than 12 pounds is not recommended.
  6. Just like food on the stove, a frying turkey should not be left unattended. 
  7. Before lowering the turkey into the oil, turn off the heat. Turn the burner on after the turkey is submerged.
  8. Don’t stuff the turkey until after it’s done cooking.
  9. Always keep children and pets away from the fryer. 
  10. When the turkey is done cooking, remove the pot from the flame. Set it on a level surface, and cover it overnight to allow the oil to cool before discarding.

SERVPRO of Boone and Kenton County is so grateful for you. We wouldn’t be here if it weren’t for our amazing customers. We hope that you have a safe and wonderful Thanksgiving. 

SERVPRO Has All Of Your Post-Construction Needs

8/13/2021 (Permalink)

There is no post-clean too big for SERVPRO. From the new construction of large facilities to remodels, we can do it all.

Did you begin a remodeling project on your property within the past year and a half? According to JCHS, 60-80% of property owners started remodeling their businesses and homes during the pandemic. We’ve received many phone calls from customers who are surprised by the amount of work there was still left to do. The amount of drywall dust and other debris at the end of the work leaves property owners baffled. As your local commercial and residential post-construction cleaning company, SERVPRO has the solutions you need. Here’s what you can expect from our office.


Post-Construction Cleaning

Before we can start your post-construction clean our Production Managers will need to come out to your home so they can scope the area and provide you with a free estimate. Once you have approved the appraisal, we can begin work. Your scope may contain some of the following services. 

  1. Pick Up Debris:
    1. Contractors will pick up most of the leftover materials and garbage, but; sometimes things get overlooked. That's where we come in. We'll throw away the large pieces of trash like drop cloths and nails that might get left behind.
  2. Vacuuming:
    1. HEPA or, “high-efficiency particulate air,” Vacuuming:
      1. Our vacuums are HEPA certified. That means the microscopic particulates that get left behind with the average vacuum get swept up with our equipment.
      2. We will vacuum the floors and hard-to-reach places.
    2. Vacuuming Baseboards:
      1. Baseboards and cove bases tend to get missed during day-to-day cleaning. You’d be surprised by the particulates that accumulate on such a small ledge. These spots won’t be missed by our crews!
  3. Wipe Down Surfaces:
    1. Believe it or not, even your walls will collect dust and particulates. We will wipe down all surfaces. This includes but is not limited to lamps, light fixtures, walls, windows, appliances, mirrors, and countertops.
  4. Duct Cleaning:
    1. Duct cleaning is crucial after construction. Whether your HVAC system is running during construction or not, particulates will settle in your ducts. To avoid soiling your freshly cleaned property SERVPRO highly recommend including a duct cleaning after every construction project.


Whether you need post-construction cleaning for a residential or commercial property SERVPRO has you covered. We clean single rooms, whole residential properties, and large warehouses. No job is too big or too small for us. We offer a wide variety of services that best suit your needs. Call us today to schedule your free estimate.

Is Your Commercial Property Prepared For A Power Outage?

6/25/2021 (Permalink)

70% of commercial properties will experience power outages each year.

Squirrels, their twitchy little tails are cute, but; did you know that they account for more than 1,000 power outages per year? According to Duke Energy, storms and falling trees accounted for the majority of power outages in 2016. Because they chew on the wires squirrels, and other small animals weren’t far behind. To prevent revenue loss during a power outage due to weather or small critters, follow these steps.

What To Do During A Power Outage:

For your safety during a power outage, it’s important to have a plan of action.

  1. Make sure your employees can locate the meter and electric service room.
  2. Make sure there are emergency lights in the meter room.
  3. Have flashlights available.
  4. Turn everything off
  5. Use your cell phone to find out if the outage is limited to your building or if other locations in your area are affected.
  6. When electricity is restored, only turn on essential equipment. Then slowly start turning stuff back on after 20-30 mins.

It would behoove business owners to consider investing in backup generators. This can give your commercial property temporary power until the electric company gets it back up and running. SERVPRO will also need it to run equipment should you have a water intrusion during a storm. 

SERVPRO Helps You Get Prepared

3/1/2021 (Permalink)

Keeping your commercial property prepared

When disaster strikes your home or commercial property we know that the last thing you want to do is answer a million questions. Unfortunately, to be as prepared as possible the questions we need to ask are a necessary evil to best serve you. So you know exactly what information we’ll need from you, our office has come up with a list of the most prudent information we’ll need about your company and what damages have been done so far.

Here’s What We’ll Ask

  1. What is your name and your position with the company?
  2. Will you be our main point of contact throughout the duration of the work?
    1. If not, what is their name and number?
  3. What is the Legal name of your company?
  4. What is the loss address?
  5. What is the best phone number to get a hold of you?
  6. What is your email address?
  7. What is the billing address?
  8. Who is the billing point of contact?
  9. Will this be an insurance claim?
  10. If yes, Who is your provider
    1. What is your claim number?
  11. If no, does your company work on invoices? 
    1. Do you need an estimate before we begin?
  12. What is the cause of the damage?
  13. What areas are affected?
    1. We’ll need to know:
      1. The number of rooms
      2. The approximate square footage
  14. What materials are affected
    1. Examples
      1. Was the flooring affected? If so what kind of flooring do you have?
      2. Were the walls affected? Do you have plaster or drywall?
      3. Do you have baseboards?
      4. What office equipment has been affected?

Be Prepared

If you don’t have all of this information don’t worry. We can proceed without some of it. The most important information we need upfront is the loss address, our point of contact, what kind of loss we’re dealing with, and approximately how big the area is. All the other information can wait for a time that is less hectic.


Statistically speaking 50% of companies are forced to shut their doors after a catastrophic event. We want you to succeed. Beat the statistic and set up an Emergency Response Plan (ERP) with SERVPRO of Boone County. Before disaster strikes, fill out this form with all of the important information that we’ll need to get you started. Then reach out to one of our Commercial Account & Marketing Managers to schedule a free consultation.

Commercial Covid 19 and Flu Prevention Tips

1/18/2021 (Permalink)

During the Covid 19 pandemic and flu season, the office is the prime location for the spread of germs. And studies have shown that the quickest way for the virus to spread is when people touch and infect commonly used items and surfaces like doorknobs, desktops, copy machines, and coffee pots! The flu virus can last up to 24 hours on surfaces which makes it easy to spread through human contact.

There are several ways to help protect yourself from the flu:

  • Get a flu shot.
  • Frequently wash your hands.
  • Cover your nose and mouth when coughing or sneezing.
  • Stay home if you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently used items.
  • Call SERVPRO for a free estimate for positive and preventive Covid 19 cleaning.

Do you know that SERVPRO offers professional commercial cleaning services? That’s right! We can help make your commercial space clean and safer with our floor to ceiling professional cleaning services. CLICK HERE to learn more and contact us today to set up an appointment!

Are you prepared for an office emergency?

12/30/2020 (Permalink)

Are you prepared for an emergency at the office?

Do you…

  • …have an evacuation plan in the event of a fire?
  • …know where the nearest emergency exit is located?
  • …have someone appointed to provide direction in the event of an evacuation?
  • …practice fire drills at least once a year?
  • …know to take the stairs instead of the elevator during disasters?
  • …realize that you should move away from windows during a tornado?
  • …have specific plans for disasters common to your location? (ie. Earthquakes)
  • …have strategies to deal with power outages?
  • …have a plan to handle computer network failures?

The safest workplaces are those that plan ahead and prepare before an emergency ever strikes. Take a moment now to evaluate your emergency preparedness at work. Putting just a little time and thought into preparation now can improve your safety later if you find yourself in an emergency at work.

Steps to safety at the office

12/30/2020 (Permalink)

Accidents often happen at the office that could be prevented with just a little common sense! Slips and falls frequently cause injury at the office and a little thought and care could help prevent this.

For example:

  • Before sitting down at your desk, check behind you to make sure your chair hasn’t rolled away!
  • If you are carrying something, don’t stack things up so high that you can’t see directly in front of you!
  • Proceed with caution if the floor is wet or slippery!
  • Don’t read or text while walking!
  • Hold the handrail when using stairs!
  • When carrying larger items like boxes, use the elevator!
  • Close desk and file drawers before walking away to avoid tripping over them!
  • Wipe up spills or wet floors in order to prevent slipping!
  • Keep floors and aisles clear of electrical cords.

While it may seem easy to follow these tips, often times a hectic day at work can lead to rushing or just overlooking the small things that can be dangerous! Just slowing down a little bit to ensure safety can definitely save time in the future!

Green means commercial clean

11/30/2020 (Permalink)

SERVPRO is proud to be a part of the EPA’s Design for Environment (EPA/DFE) initiative! This initiative is designed to encourage the use of environmentally friendly or “Green” Cleaning products for all cleaning tasks, thus making our environment a safer place to live!

SERVPRO cleaning technicians use a Green Clean product for carpet and upholstery cleaning, all surface cleaning and window cleaning. The Carpet and Upholstery cleaner is a “one product does all” cleaner. The All-Surface cleaner is designed for any surface that can be wiped or mopped such as walls, ceilings, countertops, floors, etc. And the Window Cleaner is an environmentally friendly alternative to traditional glass cleaner. These cleaning products are all safe and non-toxic.

SERVPRO understands the potential harm to the environment that harsh cleaning chemicals can cause. We are always looking for ways to reduce these effects and improve our cleaning processes for the betterment of the environment!

Christmas Trees and mold

11/30/2020 (Permalink)

When decorating for the holidays, most people do not consider that their live Christmas tree could be a source of mold in their home. Mold thrives in moist environments. Live Christmas trees are usually cut far in advance of the Christmas holiday and then stored in a moist environment in order to keep them fresh. And once the tree is brought into the home, it is placed in a container of stagnant water. This container of water in addition to the moist tree trunk is the perfect condition to encourage mold growth.

According to webmd.com, a study was done measuring the relationship between mold growth on live Christmas trees and poor indoor air quality. Mold count measurements were taken daily for a two week period and showed that mold levels escalated as time progressed.

Unfortunately, mold spores can be difficult to destroy and the best way to reduce the problem is to take preventative measures. An artificial Christmas tree might be a better option. They do not harbor moisture and are even less expensive in the long run. But if a live Christmas tree is a must, shake as much debris as possible out of the tree before bringing it into the home and then only keep it in the home for a few days.

SERVPRO  provides professional mold remediation if you find an issue in your home. Our goal is to provide excellent customer service and we are available 24 hours a day...even on holidays!

Have a very happy holiday season!

Safety tips at the office

10/21/2020 (Permalink)

Accidents often happen at the office that could be prevented with just a little common sense! Slips and falls frequently cause injury at the office and a little thought and care could help prevent this.

For example:

  • Before sitting down at your desk, check behind you to make sure your chair hasn’t rolled away!
  • If you are carrying something, don’t stack things up so high that you can’t see directly in front of you!
  • Proceed with caution if the floor is wet or slippery!
  • Don’t read or text while walking!
  • Hold the handrail when using stairs!
  • When carrying larger items like boxes, use the elevator!
  • Close desk and file drawers before walking away to avoid tripping over them!
  • Wipe up spills or wet floors in order to prevent slipping!
  • Keep floors and aisles clear of electrical cords.

While it may seem easy to follow these tips, often times a hectic day at work can lead to rushing or just overlooking the small things that can be dangerous! Just slowing down a little bit to ensure safety can definitely save time in the future!

Importance of Air quality

10/21/2020 (Permalink)

Over time, HVAC systems can get dirty and then potentially circulate dust, pollen, mold, or other contaminants throughout a home or business. This risk for poor air quality makes it important to have the HVAC system routinely inspected and maintained.

The SERVPRO professionals can inspect HVAC systems and make recommendations about the best way to address air quality concerns. Maintaining the HVAC system not only provides cleaner air to breathe, but it saves money by allowing the system to run more efficiently. It can also help eliminate odors as well as reduce the potential for mold growth.

Make it a priority to have your HVAC system and ductwork routinely inspected.

Commercial Fire Loss

8/25/2020 (Permalink)

WHAT IF YOUR BUSINESS SUFFERS A FIRE LOSS?

According to the U.S. Fire Administration – Federal Emergency Management Agency, from 2017 to 2019, fire departments responded to about 86,500 nonresidential building fires in the United States. These fires resulted in $2.6 billion in property losses which accounted for 22 percent of the total dollar loss from all fires (residential and nonresidential).  Because nonresidential fires include commercial properties, these fires can lead to a significant economic impact on communities due to lost jobs and closed businesses.

Fire damage can be devastating for a business property. In addition to the fire and smoke damage, water damage can also occur due to the efforts of firefighters and sprinkler systems.  Many times, after suffering a fire loss, businesses are forced to temporarily shut down. And in some instances, the damage is so devastating that the business in unable to recover and closes permanently. Commercial restoration presents different challenges. SERVPRO has the training and expertise in both commercial fire and commercial water restoration and understands that every hour spent restoring a business to pre-fire condition is an hour of lost revenue and productivity. We offer 24 hour emergency service to businesses and communities. We respond quickly to mitigate the damage and manage the project through to completion in order to get the business back up and running as quickly as possible.

So if your business experiences a fire loss emergency, call SERVPRO for immediate response. We are a trusted leader in the fire and water restoration industry and we will work tirelessly to get you back to business.

Disaster Preparedness for your commercial property

6/19/2020 (Permalink)

September is National Preparedness month and SERVPRO of Boone County is Here to Help you get prepared! Different types of disasters and emergencies happen throughout the year to homes, schools and businesses and the goal of acknowledging National Preparedness Month is to remind everyone to take steps to be better prepared for them.

There are different ways to prepare for a disaster. Installing smoke alarms and carbon monoxide detectors, practicing escape plans and tornado drills, learning basic life-saving skills like CPR and first aid, and putting together emergency kits are all simple ways to help prepare for a disaster.

An additional way that business owners and school administrators can prepare is to work with our SERVPRO professionals to develop an Emergency Ready Profile (ERP). In the event of a disaster, this profile will help minimize business interruption by having an immediate plan of action already in place. (CLICK HERE to learn more about developing an ERP with SERVPRO.)

Disaster preparedness can seem overwhelming at times and these are just some simple suggestions. For even more helpful information, check out resources like the ready.gov and fema.gov websites.

Happy New Year from SERVPRO of Boone County!

1/1/2020 (Permalink)

New Year’s Day often means a fresh start and new resolutions for many. One important resolution, that could actually save lives, is to commit to being better prepared for emergencies.

Having a plan in place in case of disasters like storms, fires or floods can help save lives and the American Red Cross offers a few suggestions to help prepare your family or business in the case of an emergency.

First of all, put together an emergency kit for the home or the office. Suggested items to include in the kit are flashlights, non-perishable food and water, battery powered radio, extra batteries, first-aid items and extra cash.

Secondly, talk with family members or co-workers about what to do in the event of an emergency. Plan what to do if you are separated and choose a meeting place. Practice escaping your home or office twice a year. And don’t forget to include your pets in the plan!

And lastly, learn about the risks most prevalent to your area. For example, are earthquakes, tornadoes or hurricanes common in your area? Find out how to receive information from local officials in the event of an emergency. Learn first aid techniques so that you can respond before help arrives.

So, this year, make emergency preparation a part of your New Year’s resolutions and help protect the ones that you love! Stay safe in 2020! Be prepared!

Happy New Year from SERVPRO of Boone County!

SERVPRO of Boone County to Offer Continuing Education Course

12/30/2019 (Permalink)

We are excited to be hosting an upcoming Greater Cincinnati Insurance Board continuing education insurance credit course! The class is entitled, “Business Ethics and Values with Lyle Rupp.” This seminar will provide information on ethical business and insurance practices. It will address ethical topics that an agent would face in his or her day-to-day insurance work. Due diligence and fair consumer practices will be examined in the context of accepting personal responsibility in selecting and presenting products. The topic of legal versus moral values and their impact on the reality of ethics will also be presented.

This course is approved for 3 credit hours in OHIO and KENTUCKY and it will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, January 7th, 2020 from 8:30am to 11:30am.

CLICK HERE to find out more information and to register!

Merry Christmas from SERVPRO of Boone County!

12/25/2019 (Permalink)

All of us at SERVPRO of Boone County would like to take this time to express our sincere gratitude for those that make our success possible. We know that our accomplishments and achievements in the property restoration industry would not be possible without our dedicated employees, hard working colleagues in the restoration industry, and our trusting customers. We truly appreciate the efforts of all those that we work with day in and day out to help our customers in their time of need. We would like to say thank you for your continued loyalty and support. We truly appreciate working with you and our sincere wish is that you find peace, joy, hope, and happiness now and in the new year ahead!

Merry Christmas!

SERVPRO of Boone County

HVAC Systems Should Be Routinely Inspected!

11/18/2019 (Permalink)

Over time, HVAC systems can get dirty and then potentially circulate dust, pollen, mold, or other contaminants throughout a home or business. This risk for poor air quality makes it important to have the HVAC system routinely inspected and maintained.

The SERVPRO of Boone County professionals can inspect HVAC systems and make recommendations about the best way to address air quality concerns. Maintaining the HVAC system not only provides cleaner air to breathe, but it saves money by allowing the system to run more efficiently. It can also help eliminate odors as well as reduce the potential for mold growth.

Make it a priority to have your HVAC system and ductwork routinely inspected. Call us at 859-745-3400 or CLICK HERE to learn more about how SERVPRO of Boone County can help!

Promoting Fire Safety in the Community

10/7/2019 (Permalink)

The staff at SERVPRO of Boone County welcomes any opportunity to give back to the community and bring awareness to fire safety. For example, we were thrilled to participate in a community event for the residents of Forest Park, Ohio. Teaming up with the City of Forest Park Fire Department, the Home Depot of Forest Park, the City of Forest Park and Bryant Hartke Construction, we helped provide a day of fun activities including “touch a fire truck”, “touch a helicopter”, a mobile smoke house, fire demonstrations, craft making, chili tasting contests, and a grill-out. All the activities were meant to promote fire safety in an enjoyable and engaging way. Our staff provided food and drinks for the event and had a fantastic time grilling hot dogs, serving food and drinks and interacting with the community!

Are You Prepared if Disaster Strikes?

9/23/2019 (Permalink)

September is National Preparedness month and SERVPRO of Boone County is Here to Help you get prepared! Different types of disasters and emergencies happen throughout the year to homes, schools and businesses and the goal of acknowledging National Preparedness Month is to remind everyone to take steps to be better prepared for them.

There are different ways to prepare for a disaster. Installing smoke alarms and carbon monoxide detectors, practicing escape plans and tornado drills, learning basic life-saving skills like CPR and first aid, and putting together emergency kits are all simple ways to help prepare for a disaster.

An additional way that business owners and school administrators can prepare is to work with our SERVPRO professionals to develop an Emergency Ready Profile (ERP). In the event of a disaster, this profile will help minimize business interruption by having an immediate plan of action already in place. (CLICK HERE to learn more about developing an ERP with SERVPRO.)

Disaster preparedness can seem overwhelming at times and these are just some simple suggestions. For even more helpful information, check out resources like the ready.gov and fema.gov websites.

SERVPRO is the Official Cleanup and Restoration Company of the PGA Tour

4/22/2019 (Permalink)

Did you know that SERVPRO is a sponsor of the PGA Tour? We are very proud to be designated as the official cleanup and restoration company of both the PGA Tour and the Champions Tour! We are excited that for the upcoming 2019 schedule, SERVPRO will have brand presence at the following events:

  • Farmers Insurance Open, January 24-27 San Diego, CA
  • Chubb Classic February 11-17 Naples, FL
  • THE PLAYERS Championship March 14-17 Ponte Vedra Beach, FL
  • Valero Texas Open April 4-7 San Antonio, TX
  • ShopRite LPGA Classic June 3-9 Galloway, NJ
  • American Family Insurance Championship June 15-23 Madison, WI
  • Wyndham Championship August 1-4 Greensboro, NC
  • THE NORTHERN TRUST August 8-11 Jersey City, NJ
  • PURE Insurance Championship September 24-29 Pebble Beach, CA
  • The RSM Classic November 15-18 Sea Island, GA

So, for all the golf lovers either attending or tuning in to these great events, be sure to look for signs of SERVPRO!

Sprinkler Systems in Commercial Buildings

3/11/2019 (Permalink)

Fire is a major concern for business owners. Commercial fires can lead to injury or death of employees, damaged merchandise and equipment, lost records, and quite possibly, the permanent closure of the business.

Sprinkler systems in commercial building are one factor that improves fire safety in the workplace. Commercial buildings of all kinds should be equipped with a sprinkler system.

But how does a business owner know the sprinkler system requirements for his building? Fireline.com conveniently outlines sprinkler system requirements on their website.

According to the website, here are some of the requirements of the National Fire Protection Association for commercial sprinkler systems:

  • Buildings more than 55 feet high must have sprinkler systems.
  • Any new building with a fire area of more than 5000 square feet must have sprinklers.
  • Fire pumps should be installed to increase the amount of pressure in a single sprinkler system.
  • Fire pumps should be housed in a separate building whenever possible.
  • Water supply control valves should be accessible for easy operation.

There is never a convenient time for a fire disaster to strike a business. But SERVPRO of Boone County understands that in the unfortunate event of a fire, it is important to provide excellent service while minimizing the disruption to the daily operations of the business. We are always here to help in the event of a commercial fire. CLICK HERE to learn more about our expert commercial restoration services. Keep your business safe!

Green Means Clean at SERVPRO of Boone County

2/11/2019 (Permalink)

SERVPRO of Boone County is proud to be a part of the EPA’s Design for Environment (EPA/DFE) initiative! This initiative is designed to encourage the use of environmentally friendly or “Green” Cleaning products for all cleaning tasks, thus making our environment a safer place to live!

The SERVPRO of Boone County cleaning technicians use a Green Clean product for carpet and upholstery cleaning, all surface cleaning and window cleaning. The Carpet and Upholstery cleaner is a “one product does all” cleaner. The All-Surface cleaner is designed for any surface that can be wiped or mopped such as walls, ceilings, countertops, floors, etc. And the Window Cleaner is an environmentally friendly alternative to traditional glass cleaner. These cleaning products are all safe and non-toxic.

SERVPRO of Boone County understands the potential harm to the environment that harsh cleaning chemicals can cause. We are always looking for ways to reduce these effects and improve our cleaning processes for the betterment of the environment!

Happy New Year from SERVPRO of Boone County!

12/31/2018 (Permalink)

Ringing in the New Year means new resolutions for many, such as living healthier lives, dropping bad habits or developing better organizational skills. Our goal at SERVPRO of Boone County is to have a team of quality people that will always provide excellent customer service to help our clients in their times of need. Our New Year’s resolution is to be committed to continuing to improve on the services we provide. We strive for 100% customer satisfaction. We know that by staying up to date on the latest techniques, equipment and resources, we will be ready for whatever happens. With open minds and continued training we will become even more efficient at making it “Like it never even happened.”

Happy New Year from SERVPRO of Boone County! We hope 2019 brings success, happiness, and prosperity!

Happy Thanksgiving from all of us at SERVPRO of Boone County!

11/22/2018 (Permalink)

On this Thanksgiving Day, we would like to say a special “Thank you” to our valued customers as well as our dedicated employees! Most times, when our customers reach out to us for help, they are experiencing difficult times in their lives. We appreciate the trust and confidence that they place in us to help them through and return their lives to normal. Homeowners, business owners, agents and adjusters…we appreciate your trust in us to handle the job right!

Additionally, we are very thankful for our dedicated employees. Our office staff and the water and fire crews put in long hours day after day. They are willing to put themselves in messy situations in order to help families and businesses get their lives back in order. They are eager to learn new processes so that we can continue improving on our services to our customers. We are very appreciative of their continual efforts and we realize that our successes would not be possible without their hard work and dedication.

Happy Thanksgiving!

Training at SERVPRO of Boone County

11/19/2018 (Permalink)

SERVPRO has been in the mitigation and restoration industries since 1967 and understands that professional training is critical to success in the industry. For that reason, not only is training offered at the regional level, in 1992 SERVPRO developed a National Training Center to teach valuable skills to franchise owners and insurance industry employees.

Training Opportunities within the SERVPRO System

Employee Certification Training is a self-paced program designed for franchise employees that covers topics like Fire Restoration, Crew Training, Water Restoration, and Carpet and Upholstery Cleaning. Certification is awarded at course completion.

New Franchise Training is available for new franchise owners as well as franchise employees. This 15 day in-house training program is held at the corporate training facility and covers all aspects of Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning and Mold Mitigation.

SERVPRO also offers e-Learning. This web-based program is an on-going self-paced training program with video presentations and support materials. A knowledge test is given at the end of each training session to ensure a true understanding of the materials.

SERVPRO is an approved IICRC Training School that offers year-round classes. These classes cover categories including, Fire Restoration, Water Restoration, Carpet Cleaning, Upholstery Cleaning, and Applied Structural Drying.

And finally, SERVPRO offers both credit and non-credit courses for insurance agents and adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation.

SERVPRO understands the importance of improving the knowledge base of franchise owners, crew members and others involved in the restoration process. For that reason, training opportunities are always encouraged and made available to those working in the SERVPRO system.

Are You Prepared for an Emergency at the Office?

5/7/2018 (Permalink)

Are you prepared for an emergency at the office?

Do you…

  • …have an evacuation plan in the event of a fire?
  • …know where the nearest emergency exit is located?
  • …have someone appointed to provide direction in the event of an evacuation?
  • …practice fire drills at least once a year?
  • …know to take the stairs instead of the elevator during disasters?
  • …realize that you should move away from windows during a tornado?
  • …have specific plans for disasters common to your location? (ie. Earthquakes)
  • …have strategies to deal with power outages?
  • …have a plan to handle computer network failures?

The safest workplaces are those that plan ahead and prepare before an emergency ever strikes. Take a moment now to evaluate your emergency preparedness at work. Putting just a little time and thought into preparation now can improve your safety later if you find yourself in an emergency at work.

Steps to Safety at the Office

3/26/2018 (Permalink)

Accidents often happen at the office that could be prevented with just a little common sense! Slips and falls frequently cause injury at the office and a little thought and care could help prevent this.

For example:

  • Before sitting down at your desk, check behind you to make sure your chair hasn’t rolled away!
  • If you are carrying something, don’t stack things up so high that you can’t see directly in front of you!
  • Proceed with caution if the floor is wet or slippery!
  • Don’t read or text while walking!
  • Hold the handrail when using stairs!
  • When carrying larger items like boxes, use the elevator!
  • Close desk and file drawers before walking away to avoid tripping over them!
  • Wipe up spills or wet floors in order to prevent slipping!
  • Keep floors and aisles clear of electrical cords.

While it may seem easy to follow these tips, often times a hectic day at work can lead to rushing or just overlooking the small things that can be dangerous! Just slowing down a little bit to ensure safety can definitely save time in the future!

SERVPRO of Boone County Sponsors Local Police Officer Organization

2/26/2018 (Permalink)

SERVPRO of Boone County proudly supports The Greater Cincinnati Police Athletic Association. This organization is made up of retired and active Cincinnati Area Police Officers who organize and conduct charity and civic programs in the community. Their goal is to help those in need of food and clothing and additionally, help needy youth sports teams with sponsorships and uniforms. 

A few of the programs made possible by The Greater Cincinnati Police Athletic Association include: 

  • Shop with a Police Officer- enables needy children to purchase Christmas gifts.
  • School Clothes for Needy Children - provides needy children with back to school clothes. 
  • Easter Food Baskets – distributed to churches and needy families.
  • Day at the Zoo - allows under-privileged children to enjoy a day at the zoo.
  • Sports Sponsorships & Reds Tickets - supplies needy youth sports teams with uniforms and groups of needy children the opportunity to attend a Reds game.
  • Drug & Alcohol Prevention Magazine – printing magazine for distribution to schools to educate kids and parents on dangers of drug and alcohol use and preventative strategies.

Many charities in the community benefit from the efforts of The Greater Cincinnati Police Athletic Association.  SERVPRO Boone County is thrilled to support such a great organization to help the less fortunate children of our community. 

Remembering the Message of Martin Luther King, Jr.

1/16/2018 (Permalink)

Martin Luther King, Jr. was an influential civil rights leader who believed in the power of words and peaceful demonstrations to portray his ideas and beliefs. Each year, on the third Monday of January, we celebrate his life and achievements. While the message of Martin Luther King was mainly about equality and civil rights, there is so much more that can be taken from his examples. He believed very strongly in what he preached, but he never resorted to violence in order to portray his messages. As a matter of fact, he strongly discouraged any forms of violent protesting. Instead, he promoted peace and love for all mankind, using powerful speeches to portray his ideas. In the difficult times that our country has been experiencing lately, this may be one of the most important lessons that we can learn from Martin Luther King. Whatever our cause may be, violence is never the best way to get the support and results we desire. So today let’s remember the words of Martin Luther King, “Nonviolence is the answer to the crucial political and moral questions of our time; the need for mankind to overcome oppression and violence without resorting to oppression and violence. Mankind must evolve for all human conflict a method which rejects revenge, aggression, and retaliation. The foundation of such a method is love.” These words definitely stand the test of time.

Spread Kindness This Holiday Season

12/4/2017 (Permalink)

The holiday season means time spent with family, enjoying meals together, exchanging gifts, and other family traditions. But the holiday season is also the perfect time to remember the less fortunate and incorporate giving back into your family holiday traditions.

There are many creative ways to give back. And not all acts necessarily involve a large monetary commitment. Here are several great suggestions:

  • Leave a note of cheer on someone’s windshield.
  • Give a complement each day leading up to the holiday.
  • Pay for the order of the person behind you in the drive-thru line.
  • Bake cookies and bring them to a nursing home or the fire department.
  • Offer time at a local animal shelter to walk dogs or simply spend time with them.
  • Purchase a few $5 or $10 gift cards and give them to those that you interact with often like the mailman or a cashier.
  • Anonymously pay someone’s layaway.
  • Donate the spare change in your car to the Salvation Army on your way into the store.

Even the smallest acts of kindness can have an impact. They can brighten the recipient’s day as well as your own and anyone who witnesses the act. They can have a ripple effect, inspiring others to give as well. These are just a few ideas of ways to spread kindness and joy to others during the holiday season. What can you add to this list?

SERVPRO of Boone County wishes you a joyous holiday season of giving!

Pets and Holiday Hazards...

11/27/2017 (Permalink)

The holidays can be a wonderful time of year…Time spent with family and friends, enjoying festive parties, food, decorations and gifts. But an emergency trip to the vet with a sick pet is a sure way to put a damper on your holiday celebrations. According to realsimple.com, there are several common holiday items that can be harmful to your pets.

6 Holiday Hazards to Pets:

  1. Turkey Bones: Resist those cute, pleading eyes! Turkey bones can splinter and puncture internal organs!
  2. Sugar-Free Baked Goods: Artificial sweeteners can cause the blood pressure of animals to drop to dangerously low levels!
  3. Chocolate: Chocolate is very dangerous to dogs and can cause agitation, intestinal issues, high heart rate, seizures and even death.
  4. Holiday Plants: Mistletoe and holly can be toxic if ingested by animals.
  5. Tinsel and Ribbons: If swallowed, these can cause intestinal obstruction.
  6. Hustle and Bustle: Pets feel anxiety too! Constant visitors and activity can be confusing and stressful for your pet. Provide a quiet space for your pet to relax if showing signs of anxiety.

So when enjoying your holiday celebrations this season, be sure to keep in mind the safety of your four legged friends! Take precautions and protect your pet from unnecessary holiday hazards! Happy Holidays from SERVPRO of Boone County!

Are You Hanging Holiday Lights This Year? Here Are Some Great Tips!

11/20/2017 (Permalink)

The holiday season has arrived and with this, the time has come to dig out the tangled holiday lights from the dusty attic and turn the exterior of your home into a blinking, twinkling display of holiday cheer. While this job can sometimes be challenging, there are a few tips provided by bobvila.com to help homeowners with the task of transforming their home into a wondrous holiday display.

TIPS FOR HANGING HOLIDAY LIGHTS

  • Create a Master Plan: Taka a look at your home from the street and devise an overall plan. Take into consideration eaves, pillars, posts, windows and doors. Look at bushes, trees and paths. All of these can be perfect locations for adding lights.
  • Find Balance: Most people focus mainly on the roofline when hanging holiday lights, forgetting about balancing it with lights below!
  • Measure: Try to get an accurate measurement of how many lights you will need. One way to determine lighting for trees is to multiply the height times the width, then double that figure to get its square footage.
  • Assess: Test your lights before it is time to hang them. Check that lights and cords are in good repair and are rated for outdoor use. Check manufacturer recommendations to determine the number of lights you can safely string together. Never connect different types of lights on the same circuit or outlet.
  • Plastic Clips: Use plastic clips instead of hammer and nails to secure lights to roofs and walls.
  • Safety: Work with a partner when hanging lights. If using an extension ladder, place it firmly on flat ground, extend it well above the eaves, and lean it at a safe angle for climbing.

Hanging outdoor lights can be a daunting task that many dread from year to year. Planning ahead and following these tips will help simplify your holiday decorating and leave more time to enjoy festivities!

HAPPY HOLIDAYS FROM SERVPRO OF BOONE COUNTY!!

We Are Thankful for our Employees and Customers!

11/13/2017 (Permalink)

Well, it’s that time of year again to reflect on what we are thankful for! As Thanksgiving approaches, we at SERVPRO of Boone County would really like to take this time to thank our dedicated employees and trusting customers.

Dedicated Employees

We are very thankful for our dedicated employees. Our office staff and the water and fire crews put in long hours day after day. They are willing to put themselves in messy situations in order to help families and businesses get their lives back in order. They are eager to learn new processes so that we can continue improving on our services to our customers. We are very appreciative of their continual efforts.

Trusting Customers

We are thankful for our customers. We appreciate the confidence that our customers place in us to help them through their difficult times. From homeowners, to business owners, to agents and adjusters, we appreciate their trust in us to handle the job right.

During the hectic, chaotic times when disaster events are occurring, it is difficult to take the time to give thanks. So for this Thanksgiving season, we want to be sure that our employees and customers know that we appreciate them!

Happy Thanksgiving from SERVPRO of Boone County!!

Veterans...We Appreciate Your Service!

11/2/2017 (Permalink)

SERVPRO of Boone County would like to take this opportunity to thank our American Veterans!

Veterans Day, November 11th, is a special day set aside to honor American veterans, both living and dead, who have devoted themselves to serve our great country. This day is dedicated to showing our American veterans that we appreciate the sacrifices they have made to preserve the freedom of our country.

Veterans Day is a federal holiday and some Americans will even benefit with time off work or school. As we enjoy this break from the daily grind, we should definitely make an effort to thank veterans and show our appreciation for the sacrifices they have made.

How about sending a note or a card to a veteran either in the hospital or living in a retirement home? A brief, in person visit would be even better! Asking a veteran about his service and just listening to his story is a great way to show appreciation. Attending a Veterans Day event, proudly flying the American flag and donating to a veterans organization are also all ways to show appreciation.

So this year, be sure to remember and appreciate those who have sacrificed to provide our freedom! Find a way to thank a veteran!

A Little Lesson About the History of SERVPRO...

9/18/2017 (Permalink)

Did you know that SERVPRO began in 1967 as a painting business in Sacramento, California? Yep, Ted and Doris Isaacson first launched SERVPRO as a painting business! However, having a background in cleaning and restoration, they soon transformed the company into the cleanup and restoration industry, selling its first franchise in 1969.

SERVPRO continued to thrive and in 1979, acquired 175 franchises from the Bristol-Myers Domesticare Division. And in 1988, the SERVPRO headquarters moved from Sacramento to Gallatin, Tennessee. At this time, there were 647 SERVPRO franchises.

SERVPRO continued its impressive growth throughout the years, and in the year 2000, sold its 1000th franchise. In 2005, in order to provide more room for expansion, SERVPRO moved its headquarters to an impressive 140,000 square foot, state-of-the-art facility in Gallatin, Tennessee.

Today, more than 1700 franchises are operating nationwide and SERVPRO continues to grow, with the goal of becoming the premier cleaning and restoration company in the world.

What if Disaster Strikes Your Business?

8/18/2017 (Permalink)

Many business owners are caught off guard when disaster strikes. Thinking that it would never happen to them or never even considering the possibility of a disaster, they fail to have a plan in place for their business. Unfortunately, many times, once disaster strikes, it’s too late. Many businesses are forced to close permanently after disaster because they were not prepared.

According to foxbusiness.com, there are 7 steps you can take if you are a small business owner to help protect your business from disaster.

  1. Risk Assessment: Determine what types of emergencies are most likely to affect your company and then evaluate your level of preparedness. Check in with your insurance company, make sure employees are trained for emergencies, have data backed up and stored at a safe location.
  2. Review Your Insurance Coverage: Talk with your insurance agent to make sure your business is covered if hit by disaster. After determining what types of emergencies your business is most prone to, make sure your policy covers those particular types of situations. Ask about business interruption insurance which helps business owners continue to pay on-going bills while operations are shut down during disaster recovery.
  3. Create a Contingency Plan: Review your business operations and determine which are most important for the survival of your business. Form a process to manage these functions in the event of a disaster. Determine an alternate business location where business operations can continue during the recovery process.
  4. Create a Communications Plan: Disasters create chaos and having a communications plan in place in advance will help minimize panic.
  5. Back Up Your Data: Making sure all your data is backed up and stored in a safe place is critical. Cloud-based data solutions are best as they stay safe during disasters and can be accessed from any location.
  6. Build An Emergency Kit: Have an emergency kit available on site including items like water, flashlights, fire extinguishers, etc.
  7. Review and Rehearse You Plan: Once your plan is in place, make sure your employees know the plan and have practiced implementing it.

While disasters can be devastating to a business, preparation can definitely help in the recovery process. By taking action before disaster strikes and getting a plan in place, business owners can help protect their business in times of emergencies.

Would this Increase Productivity at Your Office?

8/14/2017 (Permalink)

A fidget spinner is a small gadget with ball-bearings that the user can rotate or spin between his finger and thumb. They are being marketed as the modern version of the stress ball, used to relieve anxiety and promote productivity.

How Are They Believed To Work?

Some believe that using the fidget spinner occupies parts of the brain that otherwise would distract the rest of the brain with random thoughts interfering with decision making and productivity. Others believe that body movements are actually part of the thinking process much like doodling or tapping a pen.

The Must-Have Office Toy

According to Forbes, fidget spinners are the must-have office toy of 2017. So for you or that co-worker or cubicle neighbor that constantly pen-clicks, desk-drums or nail bites, maybe pitch the stress ball and try upgrading to a fidget spinner!

What Do You Think? Would a fidget spinner increase productivity at your office?

Develop a SERVPRO Emergency READY Profile for Your Business!

7/10/2017 (Permalink)

SERVPRO of Boone County responds quickly, 24 hours a day/7 days a week if your business is suddenly hit by an emergency or disaster. We have the resources and expertise to handle any size disaster. From a small business building to a large high rise building, we can handle the situation.

According to research, nearly 50% of businesses permanently close following a large disaster. Of the businesses that do survive, the majority of them had a preparedness plan in place. We are always ready to respond when disaster strikes your business, but did you know that we can also help you set up a preparedness plan for your company before disaster strikes?

SERVPRO of Boone County can help you pre-plan by developing a SERVPRO Emergency READY Profile for your business. With this plan in place, the interruption of your business operations is minimized because you will have an immediate plan of action. Knowing what to do in advance of an emergency is key to timely mitigation and can minimize the damage to your company.

Visit https://ready.SERVPRO.com/home/readyprogram to find out more about the SERVPRO Emergency Ready Program! Be “ready for whatever happens.”

Organize & Clean Your Office Too!

4/19/2017 (Permalink)

When it comes to spring cleaning, most people think of it as referring to their homes. But where do you spend so much of your time during the week? Spring cleaning shouldn’t be just for the home, the workplace can also benefit from a good cleaning!

How about those desk drawers?

Just like your junk drawers at home, filing cabinets can collect a lot of unnecessary items in a year’s time! Take the time to go through your drawers at work. Keep and organize the essential items and throw away the rest!

Are your filing cabinets in order?

After a year of use, does your closet at home stay organized? Many times filing cabinets become disorganized over time. Sort through your papers, organize what you need to keep and throw away or recycle the rest.

What is that stuck between the keys of your keyboard?

After a year of snacking at your desk and dust mites flying, computers and electronics need a good cleaning. Take some time to wipe down monitors and spray your keyboard! Get those crumbs out!

Germs are everywhere!

When was the last time you wiped down your office phone? How about the surfaces of your desk and chair? With so many employees working together, illnesses are bound to spread! Use disinfectant spray and wipes to keep those germs away!

Spring is finally here and it is time to start fresh, declutter and organize. So open the office windows, take a breath of fresh air and rejuvenate your workspace with a good spring cleaning!

WHAT IF YOUR ERLANGER, KY BUSINESS SUFFERS A FIRE LOSS?

3/28/2017 (Permalink)

According to the U.S. Fire Administration – Federal Emergency Management Agency, from 2009 to 2011, fire departments responded to about 86,500 nonresidential building fires in the United States. These fires resulted in $2.6 billion in property losses which accounted for 22 percent of the total dollar loss from all fires (residential and nonresidential). Because nonresidential fires include commercial properties, these fires can lead to a significant economic impact on communities due to lost jobs and closed businesses.


Fire damage can be devastating for a business property. In addition to the fire and smoke damage, water damage can also occur due to the efforts of firefighters and sprinkler systems. Many times, after suffering a fire loss, businesses are forced to temporarily shut down. And in some instances, the damage is so devastating that the business in unable to recover and closes permanently. Commercial restoration presents different challenges. SERVPRO of Boone County has the training and expertise in both commercial fire and commercial water restoration and understands that every hour spent restoring a business to pre-fire condition is an hour of lost revenue and productivity. We offer 24 hour emergency service to businesses in Erlanger, Florence, Hebron and other surrounding communities. We respond quickly to mitigate the damage and manage the project through to completion in order to get the business back up and running as quickly as possible.


So if your business experiences a fire loss emergency, call SERVPRO of Boone County for immediate response. We are a trusted leader in the fire and water restoration industry and we will work tirelessly to get you back to business.


SERVPRO of Boone County – Serving Businesses in Florence, Hebron, Crescent Springs, Union, Burlington and Erlanger.


(859) 746-3400

A Back-to-School Lesson from SERVPRO of Boone County

8/19/2016 (Permalink)

It's Back-to-School time. And with the spirit of the back-to-school season, SERVPRO of Boone County would like to offer the following lesson on the ABC’s of SERVPRO…


A - Air: SERVPRO of Boone County inspects heating, ventilation and air conditioning units (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.


B – Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Boone County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.


C - Commercial Services: Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Boone County has the resources and expertise to give you excellent results while minimizing the disruption to your clients. 


D - Disaster Recovery: The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you.


E – Equipment: In the event of water damage, expert knowledge and state of the art equipment are paramount for effective drying and restoration. Trained SERVPRO of Boone County professionals use exceptional equipment and expertise to first create an environment favorable for drying and then to extract and eliminate moisture from the structure.


F - Fire Damage: SERVPRO of Boone County has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet.  


G – Guidelines: As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry. 


H - Highly Trained: In addition to training at the regional level, SERVPRO developed the National Training Center to teach restoration and mitigation skills to Franchise Owners, employees, and insurance industry employees.


I - Insurance Services: SERVPRO strives to maximize the satisfaction of insurance companies and customers by developing and managing business-to-business relationships within the insurance industry.


J – Job: No job is too large for SERVPRO to handle. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. 


K – Knowledge: SERVPRO professionals are equipped with the knowledge to restore your property. SERVPRO Franchise Professionals are highly trained in property damage restoration, from initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certification.


L – Local: SERVPRO of Boone County is a locally owned and operated business. We live and work in this community too, so we are close by and ready to respond immediately when you need cleaning or restoration services.  


M – Mold: Any home or commercial property can quickly become infested with mold if a source of water is present. And mold can spread throughout a property in as little as 48 hours. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. 


N - National Network: SERVPRO of Boone County is part of a national network of over 1,650 Franchises, which allows us to respond quicker with more resources.  


O - Odor Removal: As experts in deodorization, SERVPRO of Boone County Professionals are trained to identify and eliminate offensive odors.


P - Property Restoration: Restoring property is the first priority of SERVPRO of Boone County. Customers appreciate the immediate response and should know that everything is being done to limit the damage. 


Q - Quick Response: In many cleaning and restoration situations, immediate action is needed. SERVPRO of Boone County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.


R - Restore First: SERVPRO of Boone County Professionals clean and restore property using specialized equipment and cleaning techniques. Their “restore first” mentality reduces interruption and gets customers back to their life.


S - Storm Damage: Storms occur with little warning and can be devastating. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.


T – Trusted: SERVPRO is a Trusted Leader in the industry with over 1,650 Franchises. 


U - Upholstery Cleaning: Upholstery and carpet materials vary dramatically. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.


V – Vandalism: SERVPRO of Boone County will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. 


W – Water Removal: Professionals at SERVPRO of Boone County are water removal and cleanup specialists and are ready to help when flooding or water leaks cause water damage. Crews quickly dry the property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure the property is dry and the job is done right. 


X – eXtraction: Water extraction removes the majority of the water from the home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time which helps to prevent mold and secondary water damage. 


Y - Your Peace of Mind: The goal of SERVPRO of Boone County is to restore both the customer’s property and their peace of mind through timely mitigation.


Z – oZone: SERVPRO of Boone County uses commercial grade ozone machines to eliminate odors in spaces. Ozone machines efficiently and effectively break down organic matter, killing the odor at its source.

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