Recent Posts

SERVPRO of Boone County Values the Community!

10/15/2018 (Permalink)

SERVPRO of Boone County is a locally owned and operated business and our staff values any opportunity to give back to our community. Our employees have graciously given their time serving meals to the hungry, packaging items to help flood and storm victims, participating in 5K walks, collecting donations for homeless shelters, and organizing food and toy drives for the less fortunate. Our tents have been spotted at local golf outings supporting organizations like The Boys and Girls Club of Greater Cincinnati and The Blue Goose Foundation. We have also enjoyed working with our local fire departments at fun events to help bring fire safety awareness to residents of the community. And children in our area have enjoyed the opportunity to explore our Disaster Recovery vehicles at local Touch-A-Truck events. When it comes to local events and helping those in need, our philosophy is that we live and work here too and we always take pleasure in supporting our neighbors!

Roof Repair is Top Priority

10/8/2018 (Permalink)

Weather can be unpredictable and when storms hit, the damage can be devastating to a home or business property.

The roofs of a property are most commonly affected by weather. And even small leaks can be critical to a property, posing structural problems, safety issues, and possibly even health risks. Roof damage can lead to interior water damage, interior mold and mildew issues, decreased energy efficiency and higher utility costs, and compromised structural integrity of the property.

Some roof damage can be difficult to spot. Signs to look for include missing or dented shingles, gutters or downspouts, water stains on interior ceilings or walls, and holes from fallen trees or branches.

It is okay to postpone some household issues or repairs, however, a roof repair or replacement should be TOP priority on your list of home maintenance projects! Avoid further damage to your property by making sure the roof is well maintained!

We Are Experts in Commercial Restoration

10/2/2018 (Permalink)

The appearance of a commercial property plays a big role in the success or failure of the business. That is why it is so important for business owners to choose wisely when they are looking for a restoration or professional cleaning company to provide service for their commercial property.

Our professional staff at SERVPRO of Boone County has the training and expertise to handle commercial restoration or cleaning projects of any kind and size. We have experience working with facilities in industries such as retail, education, healthcare, food service, and property management. We are available 24 hours a day, 7 days a week to get your business back to business! We understand that it is important to limit the disruptions to your everyday business operations as much as possible and will respond quickly to complete the job. We have extensive training in commercial restoration services that include water damage, fire damage, mold remediation, storm damage, odor removal, and professional cleaning. You can depend on us to get the job done correctly and promptly and get your property back to looking its very best!

CLICK HERE to learn more about our Commercial Services.

Hail Damage Tips

9/24/2018 (Permalink)

Hail is a form of solid precipitation that consists of balls of ice called hailstone and occurs during severe storms. According to the National Storm Damage Center, hail causes approximately $1 billion in damages per year in the United States to homes, buildings, cars, and crops.

Types of Hail Damage

Roof Damage – When hail storms hit, the most common damage to homes and buildings is to the roof. When the roof damage goes undetected or unrepaired, more damage can occur to the home or building as water leaks through the roof and into the walls.

Window and Siding Damage – Often high winds accompany hailstorms causing the hail to fall at angles. When this happens, windows and siding can crack which also leads to the threat for additional water damage to the home.

Automobile Damage – The glass, plastic and metal surfaces of vehicles are particularly susceptible to damage from hail. Dents in the metal or cracks in the windshield glass are common occurrences in hailstorms.

Steps to Minimize Hail Damage

There are a few steps that one can take to minimize hail damage.

Close Curtains or Blinds – Closing the window treatments can help prevent the wind from blowing broken glass into the interior of the building.

Park in Garage – To protect vehicles, park inside a garage or under a carport.

New Roof – If replacing your roof, consider using impact-resistant materials to help avoid future hail damage.

Hailstorms can be extremely destructive to commercial or residential buildings, especially roofs. If you are caught in a hailstorm and suspect that you have damage, SERVPRO of Boone County provides 24 hour emergency restoration services including board ups and roof tarps. We respond quickly to prevent further damage to your property!

Just call SERVPRO of Boone County! 859-746-3400

Why Insurance Agents and Adjusters Choose SERVPRO of Boone County

9/18/2018 (Permalink)

With years of experience in the property restoration industry, we understand that the job of the insurance agent is to keep claim costs down while still providing the best service for the insured and we are well qualified to help!

  • Our first priority is restoring the property as quickly as possible. The customer will appreciate our immediate response and the agent will know that this quick response helps limit the damage and restoration costs.
  • The SERVPRO of Boone County rule is always restore when possible and replace only when necessary. Restoring property is always less costly than replacing.
  • Our staff can provide an itemized loss inventory, complete with pictures of important items.
  • We can provide accurate information quickly because we use an electronic system for each project that provides online access to all job files.
  • Our technicians are thoroughly trained to ensure that customers receive the best service possible.

The job of SERVPRO of Boone County is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.”

Be Prepared Can Help Prevent Flooding

9/10/2018 (Permalink)

According to inhabitat.com, there are two types of flooding, natural flooding and manmade flooding. Natural flooding occurs as a result of weather. Heavy rains, flash floods and snow melts are all examples of natural occurrences that can cause water damage. Man-made flooding results due to the malfunction of a man made object. Burst pipes, plumbing issues and faulty water heaters are examples of times when man made flooding can occur and cause water damage.

There are ways to prepare for and help lessen the risk for flooding. For natural disasters, it is important to have a plan in place to communicate with family, especially if evacuation is necessary. Putting together an emergency kit is also a good idea. If possible, preventing water from entering the building at all is always best. Waterproofing basements and sealing walls are both methods that can help keep the water out. For man-made disasters, first of all it is important to check the home insurance policy. Flood detection equipment can be installed to detect water and stop it from flowing into the home. Pipes, water heaters, plumbing, foundations, and drainage systems should all be checked routinely to ensure that they are functioning properly.

Of course, not all flooding can be foreseen and prevented and it can happen when least expected. SERVPRO of Boone County is available 24 hours a day and can respond immediately to a water damage situation. Our highly trained water technicians have the training, expertise, and advanced equipment to restore the property back to preloss condition. So if you have water damage and need help, call us today! (859) 746-3400.

Happy Labor Day from SERVPRO of Boone County!

9/3/2018 (Permalink)

Today we honor the achievements of the labor movement and the strength of American workers! Some also celebrate Labor Day as the official end of summer, the start of fall, or the final day to wear white. But whatever angle you take for your celebration, we want you to have a safe and happy holiday!

Be sure to practice safety tips with outdoor grilling or fire pits. Keep the grill or open flames a safe distance from anything that can catch fire. And always keep the children and pets away from the hot fire. Have a fire extinguisher available should an accident happen!

If you are traveling somewhere to celebrate, remember no drinking and driving! Keep an emergency supply kit or a first aid kit in your car. And always buckle up!

And don’t forget to follow safety guidelines in the swimming pool! Be aware of the weather conditions, keep an eye on the children, and always swim with a buddy!

Enjoy the holiday and remember we are always available 24 hours a day if you find yourself in need of emergency service!

SERVPRO of Boone County (859) 746-3400

We Expect Only the Best from our Technicians

8/30/2018 (Permalink)

Being in the field service industry, we understand that our technicians, visiting the home or business property of our customers, are often our company’s first impression to our customers. And we all know that we only get one chance at making a good first impression!

That is why at SERVPRO of Boone County we place very high expectations on our technicians. We want them to take pride in their work, their appearance and the relationships that they build with our customers.

What to Expect from a SERVPRO of Boone County Crew Member

When you contact SERVPRO of Boone County for water, fire or mold restoration services, our technicians will arrive promptly to begin service. They will be dressed professionally in SERVPRO branded gear and will be driving our SERVPRO branded vehicles. They will have open lines of communication, letting you know when to expect them and how long they estimate your project will take to complete. They will clearly explain the restoration process and answer any questions you may have regarding the process. And upon project completion, they will make sure that you are satisfied with the results and ask for any recommendations as to how they can improve their service for future customers. We are always striving to improve!

So when you contact SERVPRO of Boone County, you can relax knowing that great customer service is our top priority! We value our customers and our hope is to always make every impression a great one!

SERVPRO of Boone County is Available for Emergency Service

8/27/2018 (Permalink)

Did you know that SERVPRO of Boone County offers emergency service 24 hours a day, 7 days a week? Fire, water, and storm damage doesn’t always strike during regular business hours. And often, at the most inconvenient times, homeowners find themselves in need of immediate service to secure their property after an emergency event.

SERVPRO of Boone County can provide temporary protective measures to prevent additional damage to the property after a disaster. Examples of these services include board ups, roof tarps, tree removal, temporary fencing and portable power. If after a fire or flood, the contents of a property need to be removed from the affected property during the restoration process, SERVPRO of Boone County can pack the contents and move them to our temporary warehouse location until the restoration process is complete. And once restoration is complete, the contents are then returned to the homeowners.

CLICK HERE to learn more about the emergency, building and reconstruction services we can provide. And remember, SERVPRO of Boone County is always Here to Help!

September is National Preparedness Month!

8/24/2018 (Permalink)

The month of September, also recognized as National Preparedness Month, is right around the corner! Different types of disasters and emergencies happen throughout the year in homes, businesses and communities and the goal of acknowledging National Preparedness Month is to remind everyone to take steps to be better prepared for them.

There are many suggested ways to prepare for a disaster or an emergency event. For example, home and business owners can install smoke alarms and carbon monoxide detectors and practice fire escape plans or tornado drills with their families or employees. They can put together an emergency kit and learn basic life-saving skills like CPR and first-aid. Schools and businesses can develop an Emergency Ready Profile (ERP). In the event of a disaster, this profile will help minimize business interruption by having an immediate plan of action already in place. (CLICK HERE to learn more about developing an ERP with SERVPRO.) Learning the evacuation routes for the area and reviewing insurance policies are also ways to prepare. Setting up an emergency savings account is also helpful because the unexpected expense of a disaster can be devastating.

Disaster preparedness can seem overwhelming at times. These are just highlights of some of the suggestions of ways to prepare. More helpful information can be found with resources like the ready.gov and fema.gov websites. While you may not be able to take every suggestion, doing even a few can help!