Recent Posts

We Are Thankful for our Employees and Customers!

11/13/2017 (Permalink)

Well, it’s that time of year again to reflect on what we are thankful for! As Thanksgiving approaches, we at SERVPRO of Boone County would really like to take this time to thank our dedicated employees and trusting customers.

Dedicated Employees

We are very thankful for our dedicated employees. Our office staff and the water and fire crews put in long hours day after day. They are willing to put themselves in messy situations in order to help families and businesses get their lives back in order. They are eager to learn new processes so that we can continue improving on our services to our customers. We are very appreciative of their continual efforts.

Trusting Customers

We are thankful for our customers. We appreciate the confidence that our customers place in us to help them through their difficult times. From homeowners, to business owners, to agents and adjusters, we appreciate their trust in us to handle the job right.

During the hectic, chaotic times when disaster events are occurring, it is difficult to take the time to give thanks. So for this Thanksgiving season, we want to be sure that our employees and customers know that we appreciate them!

Happy Thanksgiving from SERVPRO of Boone County!!

What to do if you find mold...

11/6/2017 (Permalink)

Every mold situation is different and requires a unique solution. However, the general rules as to what to do and what not to do if you find or suspect there is mold in your home are basically the same. Mold spreads quickly and can cause health effects and damage to your home.

If you find visible mold or suspect there is mold in your home…

DO stay out of the affected areas!

DO turn off the HVAC system and fans!

DO contact SERVPRO of Boone County at (859)746-3400 for mold remediation services!

DON’T touch or disturb the mold!

DON’T blow air across any surfaces with visible or suspected mold growth!

DON’T spray bleach or other disinfectants on the mold!

The SERVPRO of Boone County technicians are experts in mold and mold growth. They have the training and expertise to remediate the mold in your property. So if you suspect you have a mold issue in your home, give us a call today! (859)746-3400

Veterans...We Appreciate Your Service!

11/2/2017 (Permalink)

SERVPRO of Boone County would like to take this opportunity to thank our American Veterans!

Veterans Day, November 11th, is a special day set aside to honor American veterans, both living and dead, who have devoted themselves to serve our great country. This day is dedicated to showing our American veterans that we appreciate the sacrifices they have made to preserve the freedom of our country.

Veterans Day is a federal holiday and some Americans will even benefit with time off work or school. As we enjoy this break from the daily grind, we should definitely make an effort to thank veterans and show our appreciation for the sacrifices they have made.

How about sending a note or a card to a veteran either in the hospital or living in a retirement home? A brief, in person visit would be even better! Asking a veteran about his service and just listening to his story is a great way to show appreciation. Attending a Veterans Day event, proudly flying the American flag and donating to a veterans organization are also all ways to show appreciation.

So this year, be sure to remember and appreciate those who have sacrificed to provide our freedom! Find a way to thank a veteran!

Keep Kids Safe...Home Fire Safety Tips

10/31/2017 (Permalink)

Safe Kids Worldwide is a nonprofit organization that works to keep kids safe. According to safekids.org, home fires account for nearly 90 percent of all fire-related deaths and at least one child dies in a home fire every day.

Safe Kids Worldwide offers many tips to help protect kids and families from home fires and bring awareness to actions that can be taken to prepare for and know how to act in the event of a fire. This alone, will help save lives. First and foremost, working fire alarms are critical to staying safe. Smoke alarms that are working properly should be installed on every level of the home. Efforts should be made to teach kids never to play with matches or lighters. Always store them out of the reach of children. Create and practice an escape plan. In this plan, be sure to include two ways out of every room. Teach the kids how to respond if they hear the fire alarm. Make them aware of the importance of staying low and getting out as quickly as possible.

Following these tips can be very helpful in keeping families safe in the event of a home fire. Being prepared and taking precautions before an actual fire emergency can help families know exactly what to do if they find themselves in a fire emergency situation.

Halloween Fire Safety Tips

10/23/2017 (Permalink)

Creative costumes, pumpkin carving, and spooky decorations all make Halloween fun for the kids. But what could spoil a good time more than a fire accident?!

NFPA.org provides a few simple fire safety tips to help keep the kids out of fire danger on Halloween.

  • Keep costumes flame-resistant or flame-retardant. And for home-made costumes, choose materials that will not easily ignite.
  • Many fall themed decorations, like cornstalks and dried flowers are highly flammable. Always keep them away from open flames.
  • Use a battery operated light inside of carved pumpkins instead of a real candle.
  • Keep pathways and exits clear of decorations so that nothing is blocking escape routes.
  • Stress to the kids the importance of staying away from open flames.
  • Review and practice with the kids how to stop, drop, and roll just in case their clothing would catch on fire.

SERVPRO of Boone County wishes you a very happy and SAFE Halloween!

How I Have Decided I Will Use My Basement

10/16/2017 (Permalink)

Storm Damage How I Have Decided I Will Use My Basement Cassie Recording Information After Taking a Call

From the perspective of Cassie Kohrs – Administrative Assistant, SERVPRO of Boone County

When you think of buying a new home what do you envision? When I was younger I dreamed of the perfect basement where I could host parties and my future kids could play. I wanted to be able to walk out of my basement and right into my backyard. What I didn’t think of though, are the disasters that can happen that may make my picturesque home an expensive project to fix! As an administrative assistant at SERVPRO of Boone County, answering customer calls day after day, I have learned a few things! While I don’t own a home yet, I definitely hope to in the future. That is why I am thankful to this industry for teaching me what to look out for when I finally get to buy that dream home.

            One of the very first things I noticed when I started working for SERVPRO of Boone County is a trend of storm damage to basements. When Cincinnati gets hit with heavy storms the most common place we clean up is the basement. We see damage all the time from sump pump failures, sewage backups, water flooding in from window wells, and underneath doors. Many times these basements are finished and we have to tear out carpet, padding, and drywall. These are often expensive to clean up and then put back together and in some cases the damage isn’t even covered by insurance. It didn’t take long for me to become disillusioned from that perfect finished basement! That however, doesn’t mean that this has to become wasted space.

            Basements, even if unfinished can be a great place for many things. For instance, a basement makes the perfect laundry room. Growing up I didn’t have a finished basement but my dad built a great table that made the ideal work bench for folding laundry. A work bench like this could also be perfect as a crafting or tool table. Unfinished basement space can also be utilized as storage. But I have learned to make sure that items stored on the ground should always be in a deep plastic container so that, in the unfortunate event of a flood, the stored items are safer from water. Another good idea is to store the contents on racks that are at least a foot or two off the ground. And as an extra precaution, I would advise placing these in waterproof containers as well to help prevent water damage. This is especially essential if you are storing important papers, or family photos.

            I personally am not disappointed that I won’t have a big fancy finished basement someday. I am perfectly happy to adjust that part of my future home. (It just means that I get to claim that as my crafting room!) I also don’t want to discourage others from having a finished basement. These are very nice spaces if you are willing to risk the possibility of flooding. However, I will say that if you have a finished basement or are interested in having one in the future, talk with your insurance company and find out what kind of coverage you have and what coverage is available. Also, make sure that you are prepared for this situation by keeping the SERVPRO of Boone County phone number handy. We are always here to help!

(859)746-3400

A Quick Lesson about the Equipment We Use...

10/9/2017 (Permalink)

In the event of water damage to a residential or commercial property, trained professionals and expert equipment are very important for the restoration process. Our water technicians use exceptional equipment to extract and eliminate moisture from a property.

Detection equipment is used to find the areas of the structure that are affected by water and to determine the extent of moisture absorption. This equipment is also used to verify that the environment has been dried thoroughly upon project completion.

Extraction equipment is the equipment used to actually remove water from an area. This equipment is used to clean carpets and upholstery as well as to remove water from floors.

Air movers and dehumidifiers are used during the dry-out process to enhance moisture evaporation and reduce drying time.

And finally, to neutralize and eliminate any odors left behind after the water intrusion, deodorization equipment is used to help restore the area to preloss condition.

If you find yourself in the middle of a water damage situation at your property, give us a call for professional and efficient restoration!

SERVPRO of Boone County (859) 746-3400

Mold or Mildew? Can you tell the difference?

10/2/2017 (Permalink)

When it comes to mold and mildew, many often wonder, “What is the difference?” HGTV.com compares mold and mildew to siblings, stating that they have a few matching characteristics but they also have some striking differences.

As for similarities, they both strive in warm, moist areas and they both are able to grow on a multitude of surfaces. They are also both two types of fungi that no one is ever happy to find in their home!

Differences between mold and mildew can be seen in their appearance. Mold is usually fuzzy in appearance and can be various different colors, but it is most often black or green. Mildew, on the other hand, usually grows in a flat pattern and may appear powdery. It is usually white or gray in color. One interesting difference between mildew and mold is that there is no use for mildew. On the contrary, some molds are actually used in food production. For example, Penicillium is used in the production of cheese.

While mold and mildew definitely have differences, the methods to prevent mold and mildew in the home are very much the same. All areas of the home need to be kept dry and moisture-free. Humidity levels inside the home should be checked and controlled. Any leaks need to be repaired quickly and HVAC systems should be inspected regularly.

SERVPRO of Boone County specializes in mold testing and remediation. If you suspect mold is an issue in your home, give us a call today! (859)746-3400

Flash Floods are Unpredictable

9/25/2017 (Permalink)

Flash floods are usually caused by excessive rainfall that occurs in a short period of time. They are dangerous because they are powerful, speedy and unpredictable. They can happen with little or no warning at all.

Densely populated areas are at a high risk for flash floods. Buildings, roads and parking lots in the area reduce the amount of rain absorbed by the ground. Sometimes streams that run through cities are routed into storm drains. These drains can become overwhelmed and flash flooding can result.

Areas near rivers are also at risk for flash flooding. If levees along rivers fail, flash flooding can result. In 2005, New Orleans experienced devastating floods during Hurricane Katrina due to the failure of the levees.

Dam failures and rapid runoff from mountains and steep hills can also cause flash flooding. When water is falling faster than the ground can absorb it, a dangerous, flooding condition can result.

No area is really immune to flash flooding. During storms it is important to pay attention to weather watches and warnings and take the necessary precautions. Always listen to forecasters and be prepared with a plan in place just in case a flash flooding situation arises!

A Little Lesson About the History of SERVPRO...

9/18/2017 (Permalink)

Did you know that SERVPRO began in 1967 as a painting business in Sacramento, California? Yep, Ted and Doris Isaacson first launched SERVPRO as a painting business! However, having a background in cleaning and restoration, they soon transformed the company into the cleanup and restoration industry, selling its first franchise in 1969.

SERVPRO continued to thrive and in 1979, acquired 175 franchises from the Bristol-Myers Domesticare Division. And in 1988, the SERVPRO headquarters moved from Sacramento to Gallatin, Tennessee. At this time, there were 647 SERVPRO franchises.

SERVPRO continued its impressive growth throughout the years, and in the year 2000, sold its 1000th franchise. In 2005, in order to provide more room for expansion, SERVPRO moved its headquarters to an impressive 140,000 square foot, state-of-the-art facility in Gallatin, Tennessee.

Today, more than 1700 franchises are operating nationwide and SERVPRO continues to grow, with the goal of becoming the premier cleaning and restoration company in the world.